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Terms & Conditions

These Terms & Conditions govern your access to and use of the FitOnTrack website, user accounts, fitness assessments, digital fitness programs, workout schedules, nutrition guidance, supplement guidance, progress-tracking features, certificates and other services made available through FitOnTrack.

By creating an account, purchasing a program, accessing a program, or otherwise using FitOnTrack, you agree to these Terms & Conditions.

If you do not agree with these terms, you should not use FitOnTrack.

1. About FitOnTrack

FitOnTrack provides structured digital fitness programs and related tools intended to help users organise and follow their fitness journey.

Depending on the program or service, FitOnTrack may provide features including:

  • Fitness assessments
  • BMR and TDEE estimates
  • Program recommendations
  • Structured workout programs
  • Workout schedules
  • Exercise instructions
  • Alternative exercises or substitutions
  • Nutrition guidance
  • Supplement information
  • Workout progress tracking
  • Program progression
  • Completion certificates
  • Reminders and account communications

FitOnTrack provides digital fitness information and tools only.

FitOnTrack is not a medical service, healthcare provider, physiotherapy service, rehabilitation service or emergency service.

2. Eligibility

You must be at least 18 years old to independently create an account, purchase a program or use FitOnTrack unless a particular service expressly states otherwise.

By using FitOnTrack, you confirm that:

  • You are legally capable of entering into these Terms
  • The information you provide is accurate to the best of your knowledge
  • You will use FitOnTrack only for lawful personal purposes
  • You understand that participation in physical exercise involves inherent risks

3. Health and Medical Responsibility

Physical exercise can involve risks including injury, aggravation of existing conditions and, in rare circumstances, serious medical complications.

Before starting a new exercise program, you should consider whether medical clearance is appropriate for you, particularly if you:

  • Have an existing medical condition
  • Have cardiovascular or respiratory concerns
  • Have experienced chest pain, dizziness or fainting
  • Have a current or previous injury
  • Have recently undergone surgery
  • Are pregnant or recently postpartum
  • Take medication that may affect exercise tolerance
  • Have been advised to restrict physical activity
  • Have any concern about whether exercise is suitable for you

Information provided by FitOnTrack is not a substitute for advice from a qualified doctor or healthcare professional.

If you experience unusual pain, chest pain, severe shortness of breath, dizziness, fainting or symptoms that may indicate a medical emergency, stop exercising and seek appropriate medical assistance.

4. Fitness Assessments

FitOnTrack may ask questions relating to your:

  • Age
  • Height and weight
  • Fitness experience
  • Goals
  • Training availability
  • Equipment
  • Preferences
  • Physical limitations
  • Injuries
  • Medical conditions or relevant health circumstances

This information may be used to help identify programs that appear appropriate based on predefined criteria.

An assessment performed through FitOnTrack is not a medical examination or diagnosis.

Passing a FitOnTrack assessment does not guarantee that exercise is medically safe for you.

5. Program Recommendations

FitOnTrack may recommend programs based on information available in your account and assessment.

Recommendations may be generated automatically using predetermined rules relating to factors such as:

  • Goal
  • Experience
  • Schedule
  • Available equipment
  • Training preference
  • Program prerequisites
  • Relevant limitations disclosed by you

A recommendation does not guarantee that a program is appropriate for every individual circumstance.

You remain responsible for deciding whether to participate and for seeking professional medical advice where appropriate.

6. Fitness Programs

FitOnTrack programs are structured digital fitness products.

Programs may specify:

  • Duration
  • Training frequency
  • Experience level
  • Exercises
  • Sets and repetitions
  • Rest periods
  • Workout duration
  • Progression rules
  • Program prerequisites
  • Completion requirements

Programs may be updated or improved from time to time.

FitOnTrack may modify exercise selections, instructions or supporting information where reasonably necessary to improve safety, accuracy or program quality.

7. Exercise Substitutions and Modified Workouts

Some programs may provide alternative exercises, shorter workout options, rescheduling options or other modifications.

These options are provided for convenience and do not constitute individual medical or rehabilitation advice.

You should not perform an exercise that causes unusual or significant pain simply because it appears within your program.

8. Nutrition Guidance

Nutrition information provided through FitOnTrack is intended for general fitness and educational purposes.

It is not intended to:

  • Diagnose nutritional deficiencies
  • Treat disease
  • Manage medical conditions
  • Replace advice from a registered dietitian, doctor or qualified healthcare professional

Calorie requirements, BMR, TDEE and similar calculations are estimates based on mathematical formulas and information supplied by you.

Actual energy requirements can differ between individuals.

FitOnTrack does not guarantee that following an estimated calorie or nutrition target will result in a particular change in body weight or composition.

9. Supplement Information

FitOnTrack may provide general information regarding commonly used fitness or nutritional supplements.

Such information does not constitute medical advice or a prescription.

Individual suitability may depend on factors including:

  • Medical conditions
  • Allergies
  • Medication
  • Pregnancy
  • Age
  • Dosage
  • Interactions with other products

You should consult an appropriately qualified healthcare professional before taking a new supplement where necessary.

FitOnTrack does not guarantee the safety, effectiveness, purity or quality of independently manufactured supplement products.

10. Results Are Not Guaranteed

Fitness results vary considerably between individuals.

Results can be influenced by factors including:

  • Consistency
  • Training effort
  • Nutrition
  • Recovery
  • Sleep
  • Stress
  • Genetics
  • Starting fitness level
  • Medical conditions
  • Lifestyle
  • Program adherence

FitOnTrack does not guarantee:

  • Weight loss
  • Muscle gain
  • Strength gains
  • Changes in body composition
  • Athletic performance
  • Specific measurements
  • Specific results within a particular period

Testimonials, examples, illustrations or expected outcomes should not be interpreted as guarantees of your individual results.

11. User Accounts

Certain FitOnTrack services require an account.

You are responsible for:

  • Providing accurate account information
  • Maintaining the confidentiality of your password
  • Keeping your email address current
  • Preventing unauthorised access to your account
  • Informing us if you believe your account has been compromised

Accounts are intended for individual use.

You may not share purchased program access with another person unless FitOnTrack expressly permits it.

12. Digital Products and Purchases

FitOnTrack primarily provides digital products and services.

When purchasing a program, you agree to pay the price displayed during checkout, including any applicable taxes or charges disclosed before payment.

Prices may:

  • Vary between programs
  • Change over time
  • Include promotional discounts
  • Be displayed in different currencies where supported

A price change will not normally affect an already completed purchase.

13. Digital Delivery

No physical product is shipped when purchasing a FitOnTrack digital fitness program.

Following successful payment confirmation, your program will normally become available through your FitOnTrack account.

Further details are provided in our Delivery Information page.

14. Program Access

Purchasing a program provides you with a limited, personal, non-transferable right to access and use that program through FitOnTrack according to these Terms.

Purchasing access does not transfer ownership of the program or its intellectual property to you.

Unless otherwise stated, you may not:

  • Resell a program
  • Share your account access
  • Redistribute workout plans
  • Reproduce substantial portions of a program
  • Upload program content elsewhere
  • Sell modified versions
  • Use program content to create competing commercial products

15. Program Levels and Progression

Some FitOnTrack program categories may contain multiple progression levels.

For example:

Level 1 → Level 2 → Level 3 → Level 4

Where prerequisites apply, access to a higher level may require successful completion of an earlier level.

A user may therefore be prevented from purchasing or activating an advanced program before completing its prerequisite.

Program progression rules may differ by program category.

Completing one program does not automatically provide free access to subsequent paid programs unless expressly stated.

16. Program Completion

A program may require certain workouts, activities or milestones to be completed before FitOnTrack records it as successfully completed.

Completion criteria may vary between programs.

FitOnTrack may use recorded workout activity to determine whether completion requirements have been satisfied.

17. Completion Certificates

Certain programs may provide a digital certificate after completion.

A FitOnTrack completion certificate confirms that the account holder has satisfied the applicable FitOnTrack program-completion requirements.

It is not:

  • An academic qualification
  • A government-recognised qualification
  • A professional fitness licence
  • A personal trainer certification
  • A medical qualification
  • Evidence that the holder is qualified to instruct others

FitOnTrack may provide public certificate-verification functionality where available.

18. Missed and Rescheduled Workouts

Certain programs may allow missed workouts to be rescheduled.

Rescheduling functionality is intended to help users maintain program structure and does not guarantee that all programs can be modified indefinitely.

FitOnTrack may impose reasonable limits to preserve the intended progression of a program.

19. Refunds and Digital Content

Because FitOnTrack programs are digital products that may become accessible immediately following payment, refund eligibility may be limited once program access has been provided.

A refund will not normally be provided solely because:

  • You changed your mind after accessing the program
  • You did not complete the program
  • You did not follow the program
  • You expected different personal fitness results
  • You purchased a program despite information clearly describing its level or requirements

However, nothing in these Terms removes any refund, cancellation or consumer right that cannot legally be excluded under applicable law.

If:

  • You were charged incorrectly
  • You paid but did not receive access
  • Duplicate payment occurred
  • A purchased digital product is materially unavailable

please contact FitOnTrack support so the issue can be reviewed.

We should create a separate Refund & Cancellation Policy before launch with the exact commercial rules.

20. Promotions and Discounts

FitOnTrack may occasionally offer:

  • Discount codes
  • Introductory offers
  • Promotional pricing
  • Bundles
  • Complimentary programs

Promotions may have:

  • Expiry dates
  • Eligibility requirements
  • Usage limits
  • Program restrictions

Promotional offers cannot normally be exchanged for cash and may not be combined unless expressly permitted.

21. Acceptable Use

You must not use FitOnTrack to:

  • Violate applicable laws
  • Attempt unauthorised access to the platform
  • Interfere with website security
  • Circumvent program-access restrictions
  • Share or resell account access
  • Scrape or systematically extract program content
  • Copy programs for commercial use
  • Upload malicious code
  • Abuse customer-support services
  • Misrepresent your identity
  • Infringe intellectual-property rights

FitOnTrack may restrict or suspend accounts involved in serious or repeated violations.

22. Intellectual Property

Unless otherwise stated, FitOnTrack and its licensors own or control the intellectual-property rights in FitOnTrack content, including:

  • Program structures
  • Workout plans
  • Written content
  • Exercise descriptions
  • Graphics
  • Interface designs
  • Software
  • Databases
  • Logos
  • Branding
  • Educational materials
  • Certificates

You receive permission to use purchased content personally in accordance with these Terms.

No other rights are transferred to you.

23. User-Provided Information

You retain ownership of personal information and content you provide to FitOnTrack.

You give FitOnTrack permission to process that information where reasonably necessary to:

  • Operate your account
  • Provide assessments
  • Recommend programs
  • Provide workouts
  • Record progress
  • Process transactions
  • Provide support
  • Operate and improve the service

Personal information is handled according to our Privacy Policy.

24. Third-Party Services

FitOnTrack may rely on third-party providers for services such as:

  • Payment processing
  • Hosting
  • Email delivery
  • Analytics
  • Security
  • Infrastructure

FitOnTrack may also provide links to third-party websites.

We are not responsible for independently operated third-party services, products or websites beyond responsibilities imposed by applicable law.

25. Service Availability

We aim to keep FitOnTrack reasonably available, but uninterrupted access cannot be guaranteed.

Temporary interruptions may occur because of:

  • Maintenance
  • Software updates
  • Hosting issues
  • Network problems
  • Security incidents
  • Third-party outages
  • Events outside our reasonable control

FitOnTrack may modify, replace or discontinue features where reasonably necessary.

Where an important paid feature is materially affected, we will take reasonable steps to address the situation.

26. Errors and Technical Issues

Despite reasonable efforts, FitOnTrack may occasionally contain:

  • Technical errors
  • Typographical errors
  • Incorrect links
  • Display issues
  • Calculation errors
  • Temporary program-access problems

We may correct such errors when identified.

If you believe information affecting your program is incorrect, please contact us rather than relying on information that appears obviously erroneous.

27. Limitation of Liability

To the maximum extent permitted by applicable law, FitOnTrack is not responsible for losses arising solely from:

  • Failure to follow exercise instructions
  • Exercise performed despite medical advice to avoid it
  • Failure to disclose relevant limitations
  • Improper exercise technique
  • Use of unsuitable equipment
  • Independent supplement use
  • Reliance on FitOnTrack as medical advice
  • Unauthorised account use caused by failure to secure login credentials
  • Third-party services outside FitOnTrack's reasonable control

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded.

28. Assumption of Exercise Risk

By choosing to participate in physical exercise, you acknowledge that exercise involves inherent risks.

You are responsible for:

  • Exercising within your abilities
  • Using appropriate equipment
  • Maintaining a reasonably safe exercise environment
  • Following appropriate technique
  • Stopping when you experience concerning symptoms
  • Seeking professional assistance where appropriate

You should not attempt an exercise merely because it appears in FitOnTrack if you reasonably believe it may be unsafe for your circumstances.

29. Suspension and Termination

FitOnTrack may suspend or terminate an account where reasonably necessary because of:

  • Fraud
  • Payment abuse
  • Serious security concerns
  • Unauthorised redistribution
  • Repeated violations of these Terms
  • Illegal activity
  • Attempts to compromise FitOnTrack systems

Where reasonably possible, proportionate action will be taken based on the circumstances.

You may also request account deletion subject to applicable record-retention requirements.

30. Privacy

Your use of FitOnTrack is also governed by our Privacy Policy.

Because certain FitOnTrack features may process fitness and health-related information, you should review the Privacy Policy before completing your assessment.

31. Changes to These Terms

FitOnTrack may update these Terms as:

  • The platform evolves
  • Programs change
  • New functionality is introduced
  • Business practices change
  • Legal requirements change

The latest version will be published on the FitOnTrack website with an updated effective date.

Material changes affecting existing users may be communicated where reasonably appropriate.

32. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

33. No Waiver

Failure by FitOnTrack to immediately enforce a provision of these Terms does not permanently waive the right to enforce it later.

34. Governing Law

These Terms will be governed by the laws applicable to the legal entity operating FitOnTrack and any mandatory consumer-protection laws that apply to the user.

Before public launch, this section should be updated with the exact legal business name, registered jurisdiction and dispute venue.

35. Contact

For questions regarding these Terms & Conditions, your account or a FitOnTrack purchase, please contact:

FitOnTrack
Email: hello@fitontrack.com
Website: fitontrack.com