Delivery Information

FitOnTrack provides digital fitness programs, workout schedules, nutrition guidance, supplement guidance and related online resources.

No physical products are shipped. All purchased content is delivered electronically through your FitOnTrack account.

After successful payment, access to your purchased program will normally be activated automatically in your FitOnTrack account.

You can then log in to:

Most digital purchases are available immediately after successful payment confirmation.

In some situations, activation may take a few minutes while the payment provider confirms the transaction.

If your payment has been completed but your program is not available, please contact FitOnTrack support with your order details.

Programs marked as free may be accessed without payment, subject to any account or assessment requirements applicable to that program.

We may send an order confirmation or access-related notification to the email address associated with your FitOnTrack account.

Email messages are provided for convenience. Your FitOnTrack account remains the primary place for accessing purchased programs.

Because FitOnTrack currently provides digital products and services only:

Payment providers may still request billing information as part of payment verification.

If you have successfully completed payment but cannot access your program, please contact us through the support details provided on the website.

Please include your order number and account email address so the issue can be reviewed quickly.